Matrix Quality Standard

Celebrating Our Matrix Quality Standard Re-Accreditation: A Testament to Our Commitment to Excellence

We are thrilled to announce that Intech Centre has once again been re-accredited with the Matrix Quality Standard! This significant achievement reinforces our dedication to providing exceptional services to our clients, learners, and stakeholders.

The Matrix Standard is a highly regarded quality framework that measures the effectiveness of organizations delivering information, advice, and guidance (IAG) services. Being re-accredited reflects our ongoing commitment to excellence in supporting our clients on their learning and career journeys.

Why Matrix Matters to Intech Centre

At Intech Centre, we take pride in delivering high-quality services that make a lasting impact. The Matrix Standard provides us with a clear framework to continually improve and tailor our services to meet the needs of all our stakeholders. This re-accreditation validates that we have the right processes in place to support our clients effectively, whether they are learners looking to enhance their skills or individuals seeking guidance on employment opportunities.

Benefits for Clients and Learners

For our clients and learners, the Matrix Standard means they can trust that the guidance and support they receive from Intech Centre is of the highest quality. Whether they are attending our employability programmes, taking courses in digital skills, or working on their functional skills in Maths and English, they know that our team is equipped to offer tailored advice and structured learning support.

Moreover, it reassures learners that Intech Centre has a robust system for delivering personalized learning plans, improving their chances of gaining new qualifications, and successfully progressing to further education or employment.

Strengthening Stakeholder Relationships

Our stakeholders, including partners, funders, and local job centres, also benefit from our Matrix accreditation. It demonstrates that Intech Centre operates to a high standard of quality and efficiency, making us a trusted partner for future collaborations. By continuously improving our processes and services, we contribute to a shared goal of enhancing employability and learning opportunities in the community.

Our Commitment to Continuous Improvement

As part of the Matrix re-accreditation process, we underwent a thorough review of our systems, practices, and services. This not only gave us an opportunity to reflect on our successes but also to identify areas for growth. We remain committed to investing in staff development, expanding our service offerings, and embracing innovative approaches to client and learner support.

Re-accreditation by the Matrix Standard is a proud moment for Intech Centre, and we look forward to continuing our mission of providing top-quality advice, guidance, and education for all.

Roger Chapman, Head of the matrix Service for The Growth Company said:
“This is a fantastic achievement for Intech Centre and I would like to congratulate the team on
their success. We believe that at the heart of high-quality advice and support services are strong leadership,
excellent service and a focus on continuous improvement, all underpinned by effective use of the resources
available. The matrix Standard is designed to benchmark organisations against best practice in these
areas. With their accreditation success, Intech Centre is working to provide the best possible
support to their clients.”

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